Keep an eye on your e-mails! Don’t click links in them unless you are sure the sender is someone you work with. There are multiple phishing e-mail scams trying to collect passwords, account informatio
n, money, etc. Even the Internal Revenue Service reports issues with e-mail scams! FYI: The IRS doesn’t initiate communication by e-mail.
So what is e-mail phishing?
Phishing is an attempt to collect personal information through unsolicited e-mail by disguising the sender as a legitimate source. The e-mail looks like it comes from a legitimate company you know and you probably do business with.
A new phishing e-mail scam is one that looks like it comes from your software provider and provides links to update your software. Once you click the link you are sent to a website to download a file that looks like an update to their software package. The file names are even names to follow the actual name of the software and this gives the user a sense of comfort they are downloading a legitimate file. Once the file is downloaded the user now has a program designed to track every keystroke!
PenSoft does not distribute software updates through e-mail. We will send an update notification from email@example.com letting customers know there is a new version available for download. Customers will go to the update page to download the latest version.
How to be sure you are downloading an update from PenSoft:
- Go to www.pensoft.com/customers/softwareupdates.aspx. You will be required to login with your customer number and password.
- Each update has a new name. We never use “PenSoft'” in the update name.